Return and Cancellation Policy

Advertisers billed monthly on contracts receiving frequency rate discounts that do not fulfill the term of their contract will be short-rated and billed the amount discounted upon cancellation. Cancellations must be made before the 5th of the month prior to the month in which you are advertising. If cancellation is received after the 5th of the month, Advertiser remains responsible for payment on the next month's insertion as well as any cancellation fees as outlined above.

All advertising sales are final. Fountain Media Group does not issue refunds for advertising placed and printed by the advertiser that meet the signed advertising contract specifications. Refunds are only given for incorrect advertising material run by the publisher where the publisher is found at fault and printing errors made by publishers print vendor. Refunds must be requested within 60 days of the advertising placement cover date by writing, phone or email.

Contacting Us

If there are any questions regarding this return policy you may contact us using the information below.

www.fountain-inc.com
1501 San Elijo rd Suite 104-140
San Marcos, CA 92078
USA
info@fountain-inc.com
800-497-1309